Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Baizel Shoe Care website.


PERSONAL INFORMATION WE COLLECT

When you visit the Baizel Shoe Care website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the website, we collect information about:

  • The individual web pages or products that you view

  • What websites or search terms referred you to the website

  • Information about how you interact with the website

We refer to this automatically-collected information as “Device Information.”


Device Information is collected using the following technologies:

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

For more information about cookies and how to disable them, visit:
http://www.allaboutcookies.org

Log Files

“Log files” track actions occurring on the website and collect data including:

  • IP address

  • Browser type

  • Internet service provider

  • Referring/exit pages

  • Date and time stamps

Web Beacons, Tags and Pixels

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the website.


Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card details where applicable)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.


HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the website, including:

  • Processing your payment information

  • Arranging shipping and delivery

  • Providing invoices and order confirmations

Additionally, we use this Order Information to:

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide information, promotions, or advertising related to our products or services (when you have agreed to receive such communications)


We use the Device Information that we collect to:

  • Help screen for potential fraud and security risks (particularly using your IP address)

  • Improve and optimise our website

  • Generate analytics about how customers browse and interact with the website

  • Assess the success of our marketing and advertising campaigns


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our business and provide our services.

For example:

  • We use ParetoCart to power our online store.

  • We use Google Analytics to help us understand how customers use our website.

These service providers may collect or process certain information necessary to operate the website and fulfil orders.


We may also share your Personal Information to:

  • Comply with applicable laws and regulations

  • Respond to subpoenas, court orders, or lawful requests

  • Protect our legal rights


TARGETED ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

You can learn more about how targeted advertising works by visiting the Network Advertising Initiative website.

You can opt out of targeted advertising through the following platforms:

  • Facebook

  • Google

  • Bing

You can also opt out through the Digital Advertising Alliance at:
http://optout.aboutads.info/


DO NOT TRACK

Please note that we do not alter our website’s data collection and usage practices when we detect a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access personal information we hold about you

  • Request correction of your personal information

  • Request deletion of your personal information

If you would like to exercise any of these rights, please contact us.

Please note that your information may be transferred outside of Europe, including to servers located in countries such as Canada or the United States.


DATA RETENTION

When you place an order through the website, we will maintain your Order Information for our records unless and until you request that we delete this information.


MINORS

The Baizel Shoe Care website is not intended for individuals under the age of 18.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, operational requirements, legal obligations, or regulatory updates.

Any updates will be posted on this page.