Find answers to common questions about our services, turnaround times, and cleaning processes. If you do not see your question listed, please contact us directly.
Standard turnaround time is three days from drop-off. Express same-day service is available at a 50% surcharge.
Yes. Express same-day service is available at a 50% surcharge. Please book in advance to confirm availability.
Hand cleaning of canvas, mesh, and synthetic sneakers. Includes surface dirt removal, midsole scrubbing, and lace cleaning. Price is R100 per pair.
Yes. We accept multiple pairs per order. We also offer a Three Pairs Package with a reduced total rate. Contact us for current package pricing.
Yes. Express same-day service is available at a 50% surcharge. Please book in advance to confirm availability.
Call or WhatsApp 079 179 8743 to schedule your drop-off. Walk-ins are also welcome at 1701 Thulasizwe Street, Kameelrivier B.
Yes. We accept multiple pairs per order. We also offer a Three Pairs Package with a reduced total rate.
No. We use material-specific methods for leather, suede, canvas, and synthetics. Each item is assessed individually before cleaning.
No. Baizel's Shoe Care specializes in cleaning and restoration only. We do not offer repair services.
Yes. We contact you via WhatsApp or phone call when your order is ready for collection.